Friends & Family Program

Friends & Family Program FAQs

Friends & Family Program FAQs

How do I print a Friends & Family Certificate?

You can print a Friends & Family Certificate by visiting www.vwpartnerprogram.com and clicking on the 'Friends & Family Program' cube on the bottom of the page or on the Vinnie site. Chattanooga employees can print Certificates via the kiosks. If you are having trouble logging in or would like more detailed instructions, please reach out to Program HQ at partnerprogram@vw.com or (703) 364-7910.

Is the Friends & Family Program combinable with any other incentive offer?

Yes! The Friends & Family Program is combinable with any current offers and incentives available during the time of sale. If the VW dealership mentions that they have a "better deal" because the vehicle is priced below Dealer Invoice Price with current offers and incentives, they can still use the Partner Certificate to offer an additional $500 off the final price.

How many Friends & Family Certificates am I eligible to give out each calendar year?

Every VWGoA employee and retiree has access to an unlimited amount of Friends & Family Certificates. We just ask that you respect the Program and use discretion.

Can dealership personnel print Friends & Family Certificates ?

No. The Friends & Family Program is designed specifically for corporate VWGoA employees. Dealers as their own business entities typically have benefits in place for their employees and their families. Due to the nature of the Program, it would be a conflict of interest for dealer personnel to use the Program, as dealers are reimbursed for each Certificate submitted.

Does this Program apply to Audi?

No. The VW Friends & Family Program is for Volkswagen vehicles only, however Audi has a separate Friends & Family Certificate.

Does this Program apply to Used (WorldAuto) VWs?

At this time, the Program only applies to new, unused VW vehicles.

What is the Discount?

Purchase or lease a new VW at Dealer Invoice Price less $500. Dealer will subtract all current offers or incentives that are applicable to the VW model you choose at the time of sale. Tax, title and other required fees will be added, as is standard with any vehicle purchase or lease. If the VW dealership mentions that they have a "better deal" because the vehicle is priced below Dealer Invoice Price with current offers and incentives, they can still use the Partner Certificate to offer an additional $500 off the final price. *Please note that the destination charge, ad association fee, fuel tank charge, and port prep fee are all standard fees that are included in the Dealer Invoice Price.

Which models are included in this Offer?

New, unused Volkswagen vehicles are eligible. Final vehicle availability is determined by the participating dealers. Dealers are not required to sell you a vehicle from their stock or order bank if the vehicle is in short supply. The Golf R model is excluded from the Program.(See Program Details or program certificate for exclusions.).

Is this program available in Canada?

No. This is a U.S. Program valid only at authorized VW Dealerships in the U.S.

How can I find out the Dealer Invoice Price?

The Vehicle Info section of VINNIE includes a list of Dealer Invoice Pricing Guides. You can also obtain the Dealer Invoice Price by contacting your local dealer or by contacting Program HQ at partnerprogram@vw.com or (703) 364-7910.

Who can I contact if I still have a question?

Please first refer to the VW Partner Program site at www.vwpartnerprogram.com or contact Program HQ at partnerprogram@vw.com or (703) 364-7910.

Friends & Family Program

Friends & Family Program

All full-time, direct employees of Volkswagen Group of America are eligible for the Friends & Family Program.

All full-time, direct employees of Volkswagen Group of America are eligible for the Friends & Family Program.

Employee Status

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First Name

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Last Name

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Code of Conduct: Please read through the following code of conduct rules

Code of Conduct: Please read through the following code of conduct rules

a. Volkswagen employees are prohibited from accepting any form of compensation from Volkswagen Dealerships, anyone connected with dealership or any EPP participant for sponsoring EPP purchases. This includes cash payment or free or heavily discounted servicing, parts or accessories.

a. Volkswagen employees are prohibited from accepting any form of compensation from Volkswagen Dealerships, anyone connected with dealership or any EPP participant for sponsoring EPP purchases. This includes cash payment or free or heavily discounted servicing, parts or accessories.

b. Volkswagen employees are prohibited from giving a dealer permission to use their employee information for the dealer to sponsor EPP purchase.

b. Volkswagen employees are prohibited from giving a dealer permission to use their employee information for the dealer to sponsor EPP purchase.

c. The solicitation or acceptance of money, items of value or discounts from the EPP price as defined in this document from a dealer or anyone connected with or acting on behalf of the dealer in connection with the purchase of the vehicle under this plan is prohibited.

c. The solicitation or acceptance of money, items of value or discounts from the EPP price as defined in this document from a dealer or anyone connected with or acting on behalf of the dealer in connection with the purchase of the vehicle under this plan is prohibited.

d. Any abuse or violation of this policy, the EPP benefits or falsification of an EPP claim will result in disciplinary action.

d. Any abuse or violation of this policy, the EPP benefits or falsification of an EPP claim will result in disciplinary action.

e. Volkswagen employees are limited to five (5) certificate print outs per month, totaling sixty (60) per year. Exceptions for additional certificates can be provided on a case by case basis.

e. Volkswagen employees are limited to five (5) certificate print outs per month, totaling sixty (60) per year. Exceptions for additional certificates can be provided on a case by case basis.

Volkswagen employees must accurately state who the certificate is for under the “Name of Purchaser” field.

Volkswagen employees must accurately state who the certificate is for under the “Name of Purchaser” field.

Partner Employee acknowledges their understanding of the Code of Conduct